Privacy Policy

1. Who We Are

Southend Street Gym Ltd operates the website southendstreetgym.co.uk. Our registered address is Priory Works, Priory Avenue, Southend-on-Sea, Essex, SS2 6LD. When we refer to "we", "us" or "our" in this policy, we mean Southend Street Gym Ltd.

2. Information We Collect

We may collect the following personal information:

• Name, email address, and phone number (via our contact form)
• Membership and billing information when you sign up
• Usage data and analytics about how you use our website
• Information you provide when booking classes or sessions

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries submitted through our contact form
• Process memberships and manage your account
• Send relevant updates about classes, schedules, or gym news (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on: your consent (e.g. contact form submissions), the performance of a contract (e.g. membership agreements), and our legitimate interests (e.g. improving our services). You can withdraw consent at any time by contacting us.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep your information confidential. These include our hosting provider (Vercel), email service provider, and payment processor.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form enquiries are retained for up to 12 months. Membership records are retained for the duration of your membership plus 6 years for accounting purposes.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Cookies

Our website uses cookies to enhance your experience. For full details, please see our Cookie Policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@southendstreetgym.co.uk or call 07549 203254.